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When can I come pick up my delivery?

Your orders will wait for you for 10 days at the service desk of your chosen pick-up location.
Papers for non-commercial use can be picked up for 8 weeks at the service desk of your chosen pick-up location.

Each order will only be handed out after showing your FAUcard/Library Card.
Unclaimed books will be returned, unclaimed copies of articles will be destroyed. Any costs that were generated in the process will be the user‘s to bear.

Addition information