What to do when encountering technical issues or problems with OPEN FAU?

Please note that in order to ensure proper function of OPEN FAU a reboot will be performed on a regular basis, during which the system will not be available. This reboot is scheduled for 1 a.m.

Should you encounter any errors during the upload process, change the browser to Google Chrome, Microsoft Edge or Opera and see if the error is solved. If the error persists, you can report it under Feedback. Please include your email address to receive feedback. In the comment field, please include the email address, time, website, web browser and operating system so that we can identify and fix the problems or errors as best as possible.