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How can I find out if my order has arrived yet?

We will notify you via e-mail or in writing when your order is ready to pick up.
At times, we will ask for supplementary information on your order, or simply inform you that we could not provide you with the medium you needed.
In case we do not have your email address, we will put a note to the service desk you have ordered the medium to. In this case, please ask at the service desk regularly if there is a message waiting for you.

An overview over your current Interlibray Loan orders can be found at your library account. Book orders go under Orders, copies from media under ILL: copies/e-books.

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