Index

What do I do when i forget my account password?

If you have forgotten your password, you can request a new one. To do so, click the Forgot Password? button when logging onto your catalogue account.
Afterwards, you are going to receive a new one via e-mail.

Students of the Friedrich-Alexander-University: please bear in mind that the address used for e-mail exchange is by default your FAU student e-mail address. If you wish to have your e-mail sent to another private e-mail address, please add the new one to your user data in the catalogue.

What is my library card number and password

The library card number is an 11-digit number. You will find the library card number on your FAUcard or your library card starting with 028 … or 056 … (for library users who have registered with their OHMcard).
The password is preset to the day, month and year of your birthday, for example 17051982, which is an identification feature to protect your personal data from unauthorized access.
Please change this password in the catalogue via the function Account / Renewal – Personal Data – Change Password to a personal password. The new password needs to consist of at least 8 and at most 12 characters. . You can use letters, numbers and special characters – with the exception of backslash \ and asterisk = star *. Please note that the password is case-sensitive.
We recommend that you change your password regularly.