The login fails when accessing CD-ROMs or databases remotely.

The login fails when accessing CD-ROMs or databases remotely.

  • Have you entered everything correctly? Please check to see if you accidentally pressed Caps Lock.
  • Have you recently requested a new password for the catalog?
    If so, you must first log into the catalog with your new password before using it for external database access.
  • Is your FAUcard, or library card, still valid?
    Please mind the FAQ regarding the validity.