How do I replace a lost library card?

Block Your FAUcard Yourself

If you lose your FAUcard, you can block it in the IdM portal. If necessary, you can unblock it again. Replacement cards are issued by the FAUcard Service Office. Please apply for a replacement card online via the IdM portal.

Please report the loss immediately to one of our lending desks to avoid any potential misuse by third parties.

Have Your Library Card for Non-university Members Deactivated

For all other library users: If you have lost your library card, please report the loss immediately to one of our lending desks to avoid any potential misuse by third parties. Once you have found your card, we will unblock your library account.

If you can’t find your library card at all, you can purchase a new one for a fee of 5 euros at a guest card machine. We will activate it at the Main Library or at a branch library as a replacement card.

To block and later unblock the payment function in the event of loss of your library card, send an email with your FPM ID to info@werkswelt.de. It is best to note down or photograph the FPM number on the back of the new library card immediately after it has been issued.