Delivery – University Library Erlangen-Nürnberg https://ub.fau.de Library of Friedrich-Alexander-Universität (FAU) Erlangen-Nürnberg and Regional Library for Central Franconia Mon, 03 Aug 2026 13:46:32 +0000 en-GB hourly 1 When can I pick up my delivery? https://ub.fau.de/en/faq/when-can-i-pick-up-my-delivery/ Tue, 24 Feb 2026 10:55:07 +0000 https://ub.fau.de/?post_type=rrze_faq&p=41004 The requested items will be held on the pickup shelves or at the service desk of the selected pickup location for 10 business days.

Copies of articles for non-commercial use are delivered electronically. You will receive an email notification with a download link, which will allow you to access the PDF documents within 40 days. You will receive a quarterly invoice for the costs incurred and can pay it via ePayBayern or bank transfer.

You can borrow all ordered media using your FAUcard or your library card.

Unclaimed items will be returned, and unclaimed copies of papers will be destroyed. The library user will be responsible for any resulting costs.

]]> How long will it take for my interlibrary loan to arrive? https://ub.fau.de/en/faq/how-long-will-it-take-for-my-interlibrary-loan-to-arrive/ Tue, 24 Feb 2026 10:51:01 +0000 https://ub.fau.de/?post_type=rrze_faq&p=41001 Delivery time depends on how long it takes to find your book in the stack and its availability. Accordingly, delivery can be slow or quick.

On average, delivery within Germany takes 10 days.

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